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Delivery Policy

Exchange, Return and Refund Policy

* We use multiple delivery services, so the delivery time may vary according to the customer's region.
* In general, shipping takes between 5 and 10 business days.
* We recommend that you check the status of your order.
* If delivery is not completed, there will be two attempts in a row.
* The product will return to the distributor if delivery attempts fail.

  • Nome do Negócio: GalSan Creative Arts.

  • Endereço Comercial: Rua Antônio Lauro Moura, 265 - Anísio Amâncio de Oliveira - Itabaiana-SE. ​

  • Tempo estimado de envio: Entre 1 a 15 dias úteis.

* You can exchange the products purchased within 15 days after receiving them or return the items within 5 days after delivery, as long as the product is labeled, with all accessories and has not been used.
* Contact us through our service channels so that we can organize the exchange and return.

Reimbursement:
* Within 10 days a refund request (due to a refund) will be sent to your credit card or current account with the same title.
* The amount will be made available in accordance with the rules of the customer's card or bank administrators.

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